Projects Methodology

No project is taken for granted in ibTech regardless of the volume or size. Every requirement is considered unique hence receives attention in detail. In ibTech the focus is to offer the best of modern technology in business processes, exhibit the highest quality and professionalism in everything we do.

Presales Consultancy and Design

Share your concerns and expectations with our seasoned Pre-Sales Technical team and benefit from the extensive options to choose from the best that the latest technology can offer and not by settling for anything less.

Every client requirement is independently studied by well qualified, trained and experienced technical team before any formal proposal. The team will create technical documentations and blueprints, taking into account of the site, environmental conditions and every other factors possible . The process involves detailed site study, consultations with the concerned stakeholders and even trial runs if necessary to establish the solution viability and implementations. Most of all, the emphasis is always on the technical feasibility of the tailored solutions that would totally satisfy the clients requirement.

Client Support and Training

Very special attention is given to educate our clients on everything we know that will help their business. This is ongoing as the technologies evolve, as the clients deserve to know how these ever changing technologies could help them protect profits and inventories than trying catch up with obsolete and expensive equipment or systems. Our client support team is motivated to share information in the most honest and ethical manner presenting the positives as well as the negatives that even our own products might have.

Technical and Aftersales Support

Perhaps our greatest strength is the unmatched technical knowledge base no less than any front line organization is loss prevention technology business. Our engineering team is academically qualified, principal certified and possess an average industry experience of a decade to each ones credit. The technical team supported by fully trained back office team for deliveries, installations, repairs, and periodical maintenance contracts and remote online support.